Frequently Asked Questions
Why do I need my carpets professionally cleaned?
Ultimately, you don't (how's that for answer)! There are many options available to the homeowners to clean their own carpets. HOWEVER, those options simply don't come close to the results that we deliver. Our professional equipment and powerful, yet completely safe, cleaning products will leave your carpets pristine deep down to the fibers, not just looking a little better on the surface. A clean carpet is vital to a healthy home, don't leave it chance. Additionally, clean carpets last longer. Dirt and soil are abrasive and can dramatically decrease the lifespan of carpeting - in fact, many new carpet warranties require the use of the specific type of hot-water extraction cleaning system that we employ on every job. Finally, the various DIY options also present a risk of less than impressive results and even worse, can cause significant damage such as overwetting, fiber abrasion, yellowing, etc.
How much will it cost?
Though impossible to give a blanket price for all conditions, there is a range for most homes. We offer a package deal on the first 3 rooms (given typical size) and an affordable rate on each additional square foot thereafter. If you would like a better estimate, please call us at (763) 600-7766 to our staff with details on the area to be cleaned and they will do their best to give you a free, no-obligation estimate.
How often should I clean my carpets?
There are a number of factors that go into making a clear recommendation. Whether or not you have children/pets, the type of carpeting, how much foot traffic; all of these go into determining the optimal frequency for your home. As a general guideline, all regularly trafficked areas should be cleaned at least once a year, more often for heavily trafficked areas such as living rooms, entries, hallways, etc. If you need any help with a recommendation, please call us at (763) 600-7766 with any questions.
How long does it take for my carpets to dry?
Depending on the extent of the job, it can take between 2 and 24 hours on a typical job to dry completely. That timeframe can be effected by weather/humidity conditions and how many ventilation is available in the building. Regardless of the weather outside, optimal drying conditions requires an indoor temperature of 72 degrees or above. Our state-of-the-art cleaning system will leave carpeting damp for thorough cleaning, but without overwetting. Though we wouldn't recommend it, that means that you can walk on the carpeting shortly after completion, as it will simply feel slightly damp to the touch.
Can you guarantee to complete removal of every stain?
By utilizing the latest, most effective stain removal techniques and products available, we typically see tremendous results. However, in some instances, a particularly difficult stain (especially ones that have set a long time ago) may not be completely. Even after exhausting all removal efforts, there are just some stains that are impossible to completely erase. But in almost all instances, we will do everything we can to minimize the stain's appearance as much as possible.
If you have any other questions that you would like answered, please don't hesitate to call us at (763) 600-7766 anytime, 24 hours a day. Our staff is happy to help guide you through any inquiries or provide answers. We hope to be of service to you soon!